I read OCLC Next Space Newletter 2.O; Stay away from Icebergs; and better Bibliographic Services. I came away with the need to make services apparent to users so that no training is needed; make more available online; the need to spot and use new trends in technology and services; and never stop dreaming of the best library services.
It is amazing to look back even 15 years and see the changes. There may be even a larger number of changes in the next 15.
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